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FAQ´s

What materials are the travel bags made of?
Our travel bags are crafted from high-quality capulana fabric and feature durable leather handles.


What is capulana?
Capulana is a traditional African fabric known for its vibrant colors and unique patterns, widely used in clothing and accessories. We just use 100% cotton capulanas.

 

How should I clean my travel bag?
We recommend cleaning the capulana fabric with a damp cloth and mild soap. The leather handles should be cleaned with a specialized leather cleaner.

 

Can I machine wash the bag?
It is not advisable to machine wash the bag, as it may damage both the fabric and the leather. Manual cleaning is the safest option.


What is the weight capacity of the bags?
Our travel bags are designed to support up to 30 kg of weight.


Are the bags waterproof?
The capulana fabric is water-resistant but not fully waterproof. We recommend avoiding prolonged exposure to rain.


Do the bags have internal compartments?
Yes, the bags come with internal pockets to help organize your belongings.


How can I care for the leather handles?
Use a leather conditioner periodically to keep the handles soft and prevent cracking.


Do the travel bags come with a warranty?
Yes, we offer a 6-month warranty against manufacturing defects.


What is the delivery time?
Delivery times vary between 5 to 10 business days, depending on your location.


What are the payment options?
We accept payments via credit card, bank transfer, and online payment platforms.


Can I return or exchange the product?
We accept exchanges within 30 days of purchase, provided the product has not been used and is in its original packaging.


Are the bags suitable for air travel?
Yes, the size of our bags complies with the carry-on luggage regulations of most airlines.

 

How can I contact you for more information?
You can reach us via email, phone, or through the contact form available on our website.